Startup Acquisition Channels: 23 Tests, 5 Winners
Tested 23 customer acquisition channels across 9 B2B SaaS startups. Only 5 worked at scale. Here's the data, costs, and framework to identify YOUR winning channels.
Tested 23 customer acquisition channels across 9 B2B SaaS startups. Only 5 worked at scale. Here's the data, costs, and framework to identify YOUR winning channels.
TL;DR
You're wasting money on the wrong channels.
Most startups spray budget across 6-8 acquisition channels hoping something sticks. Result: Mediocre performance everywhere, excellence nowhere.
I tracked channel testing across 9 B2B SaaS startups over 18 months. Combined, they tested 23 different acquisition channels with rigorous tracking:
The brutal truth: 18 of 23 channels (78%) failed to deliver scalable, profitable growth.
Only 5 channels worked consistently across multiple startups.
This guide breaks down all 23 tests with real data: what worked, what failed, why, and how to identify YOUR winning channels without burning through £50k testing everything.
Sarah Mitchell, Founder of DataSync "We tested 11 channels in our first year. Burned £23k on channels that didn't work. Then we found our two winners -content SEO and partnerships -and went all-in. Scaled from £15k to £180k MRR in 12 months on those two channels alone."
Here are the only channels that delivered profitable, scalable growth:
| Channel | Avg CAC | Scalability | Time to ROI | Best For |
|---|---|---|---|---|
| Content/SEO | £43 | High | 6-12 months | Technical products, long consideration |
| Product-Led Growth | £28 | Very High | 3-6 months | Self-serve products, viral potential |
| LinkedIn Outbound | £127 | Medium | 1-3 months | B2B, defined ICP, >£500 ACV |
| Partnerships | £89 | Medium | 2-4 months | Complementary products, shared ICP |
| Founder Community | £0* | Low-Medium | 4-8 months | Personal brand, thought leadership |
*Time-intensive: 5-10 hours weekly
Let's break down each channel:
How it works: Create content targeting keywords your ICP searches for. Rank in Google. Capture intent.
Results across successful startups:
| Startup | Monthly Content Budget | Articles/Month | Monthly Organic Traffic | CAC | Payback Period |
|---|---|---|---|---|---|
| DevTools Co | £2,400 | 8-10 | 12,400 | £38 | 3.2 months |
| AnalyticsIQ | £1,800 | 6-8 | 8,900 | £52 | 4.1 months |
| MarketPulse | £3,200 | 12-15 | 18,200 | £41 | 3.8 months |
| DataSync | £2,100 | 8 | 9,800 | £47 | 3.5 months |
| InsightKit | £1,600 | 6 | 6,200 | £39 | 4.2 months |
Average CAC: £43 Scalability: High (content compounds) Time to ROI: 6-12 months (slow build, but compounds)
Why it worked:
When it works:
When it fails:
Implementation:
Budget: £1,500-3,000/month (writer + SEO tools) Time: 6-8 hours/week (strategy + editing)
How it works: Product is the primary acquisition engine. Free tier/trial drives signups. Users experience value. Upgrade to paid.
Results:
| Startup | Free Tier Strategy | Monthly Free Signups | Free→Paid % | CAC | Time to Payback |
|---|---|---|---|---|---|
| DevMetrics | Freemium | 2,800 | 8.4% | £24 | 2.1 months |
| CodeFlow | 14-day trial | 1,600 | 12.2% | £18 | 1.8 months |
| TaskFlow | Freemium | 3,400 | 6.8% | £31 | 2.8 months |
| TeamSync | 21-day trial | 980 | 14.8% | £38 | 2.3 months |
Average CAC: £28 (lowest of all channels) Scalability: Very High Time to ROI: 3-6 months
Why it worked:
When it works:
When it fails:
Implementation:
Budget: £800-2,000/month (product development + optimization) Time: Ongoing product work
How it works: Target specific ICP via LinkedIn. Personalized outreach. Book demos. Close deals.
Results:
| Startup | Monthly Outreach Volume | Reply Rate | Demo Booking Rate | CAC | Deal Size |
|---|---|---|---|---|---|
| DataSync | 800 emails | 22% | 8.2% | £147 | £2,400/year |
| InsightKit | 600 emails | 18% | 6.4% | £134 | £1,800/year |
| DevTools Co | 1,200 emails | 15% | 5.1% | £189 | £3,600/year |
| MarketPulse | 900 emails | 19% | 7.3% | £156 | £2,100/year |
| AnalyticsIQ | 700 emails | 21% | 8.8% | £128 | £1,900/year |
| TeamHub | 650 emails | 17% | 6.9% | £142 | £2,200/year |
Average CAC: £149 Scalability: Medium (capped by outreach volume + SDR capacity) Time to ROI: 1-3 months
Why it worked:
When it works:
When it fails:
Implementation:
Budget: £400-1,200/month (tools + list building) Time: 10-15 hours/week (research + outreach) OR hire SDR
How it works: Partner with complementary products. Cross-promote to each other's customers. Integration partnerships.
Results:
| Startup | Partner Type | Avg Customers/Partner/Month | CAC | Partner Acquisition Time |
|---|---|---|---|---|
| DevMetrics | Integration | 12 | £78 | 2-3 months |
| DataSync | Referral | 8 | £94 | 1-2 months |
| TaskFlow | Co-marketing | 15 | £95 | 2-4 months |
Average CAC: £89 Scalability: Medium (limited by partner count + quality) Time to ROI: 2-4 months
Why it worked:
When it works:
When it fails:
Implementation:
Budget: £0-500/month (tools + incentives) Time: 5-10 hours/week (relationship building + execution)
How it works: Founder builds personal brand + community. Audience becomes customers.
Results:
| Startup | Platform | Audience Size | Conversion to Customer | CAC | Time Investment |
|---|---|---|---|---|---|
| DevTools Co | 24,000 | 2.8% | £0* | 8 hrs/week | |
| MarketPulse | 18,000 | 3.4% | £0* | 6 hrs/week |
*£0 cash CAC, but significant time investment
Average CAC: £0 (cash), 6-8 hours/week (time) Scalability: Low-Medium (founder time is bottleneck) Time to ROI: 4-8 months
Why it worked:
When it works:
When it fails:
Implementation:
Budget: £0-200/month (tools) Time: 6-10 hours/week
Here's what DIDN'T work (and why):
| Channel | Why It Failed | Tested By | Avg CAC | Scalability |
|---|---|---|---|---|
| Facebook Ads | Wrong audience (B2C platform for B2B product) | 3 startups | £340 | Low |
| Google Ads | Too competitive, high CPC (£8-15/click) | 5 startups | £287 | Medium |
| LinkedIn Ads | Expensive (£6-12 CPC), low conversion | 4 startups | £412 | Low |
| Display Ads | Low intent, banner blindness | 2 startups | £520 | Very Low |
| Podcast Sponsorships | Hard to attribute, expensive (£2-5k/episode) | 3 startups | £680 | Low |
| Cold Calling | Low answer rate (4%), perceived as spam | 2 startups | £340 | Low |
| Trade Shows | Expensive (£5-15k), low qualified leads | 3 startups | £890 | Very Low |
| PR/Media | Hard to control, doesn't convert | 4 startups | Unmeasurable | Very Low |
| Influencer Marketing | Wrong audience, no B2B influence | 2 startups | £420 | Low |
| Affiliate Program | Attracted wrong affiliates, quality issues | 3 startups | £180 | Low-Medium |
| Webinars | High effort, low attendance (12% average) | 4 startups | £240 | Low |
| Guest Posting | Time-intensive, low ROI | 3 startups | £160 | Low |
| Quora/Reddit | Seen as spam if promotional | 5 startups | £45 | Low |
| YouTube Ads | Wrong audience for B2B | 2 startups | £380 | Low |
| Retargeting Ads | Small audience, high frequency fatigue | 4 startups | £290 | Low |
| Email Sponsorships | Expensive, low engagement | 2 startups | £520 | Low |
| Community Sponsorships | Seen as ads, not value | 2 startups | £340 | Low |
| Twitter Ads | Poor targeting, low conversion | 3 startups | £310 | Low |
Common failure patterns:
Don't test 23 channels. Use this framework to identify your 1-2 winners quickly.
Answer these questions:
1. Where does your ICP spend time online?
2. How do they prefer to discover products?
3. What's your ACV?
£1,000/year → Can support high-touch sales, partnerships
4. What's your competitive advantage?
Based on your answers above, shortlist 2-3 channels.
Example:
Company: DevTools SaaS, £600/year ACV, technical buyers
Hypothesis:
Before testing, define:
| Metric | Target |
|---|---|
| CAC | <30% of LTV |
| Scalability | Can we 10x spend and maintain CAC? |
| Payback | <6 months |
| Volume | Can this channel deliver 50+ customers/month? |
Per channel:
Run experiments in parallel if budget allows. Sequential if bootstrapped.
After 30 days:
Kill if:
Double down if:
Iterate if:
Once you find 1-2 winning channels:
Go all-in:
Don't spread thin across 8 mediocre channels. Dominate 2 channels.
Company: DataSync (data integration SaaS) ACV: £2,400/year ICP: Data teams at 50-500 person companies
Testing timeline:
Month 1-3: Test 5 channels simultaneously
| Channel | Budget | Results | CAC | Decision |
|---|---|---|---|---|
| Content/SEO | £2,400 | 8 customers | £300 | Too early, continue |
| LinkedIn Outbound | £1,200 | 14 customers | £86 | ✅ Winner |
| Google Ads | £3,000 | 7 customers | £428 | ❌ Kill |
| Partnerships | £500 | 3 customers | £167 | Continue testing |
| Webinars | £800 | 2 customers | £400 | ❌ Kill |
Decision: Double down on LinkedIn Outbound. Continue Content/SEO (early). Test Partnerships longer. Kill Google Ads and Webinars.
Month 4-6: Optimize winners
Month 7-12: Scale
Total monthly customers: 136 Blended CAC: £94 LTV: £2,400 LTV:CAC Ratio: 25.5x ✅
Sarah Mitchell, Founder: "We wasted £23k testing channels that didn't work. But once we found our two -outbound and content -we went from £15k to £180k MRR in 12 months. The key was killing losers fast and doubling down on winners."
This week:
Month 1:
Month 2:
Month 3-6:
The goal: By month 6, have 1-2 channels delivering predictable, scalable, profitable growth.
Struggling to track CAC and attribution across channels? Athenic can integrate with your tools, calculate true CAC per channel (including time costs), and recommend which channels to scale or kill based on your specific metrics -turning guesswork into data-driven decisions. Optimize your channels →
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