AI Agents Market to Grow to £52.6B by 2030: Gartner Analysis

The News: Gartner projects agentic AI market will grow from £3.2B (2024) to £52.6B (2030), representing 62% CAGR.

Segment Breakdown (2030 projection):

1. Customer Service Agents: £18.4B (35%)
2. Sales & Marketing Agents: £13.1B (25%)
3. Operations & Finance: £10.5B (20%)
4. HR & Recruiting: £5.3B (10%)
5. Other (Dev Tools, Legal, etc.): £5.3B (10%)

Fastest-Growing Use Cases:

1. Autonomous customer service (52% CAGR) Tier-1 ticket resolution, routing, knowledge base search

2. Sales pipeline automation (48% CAGR) Lead qualification, enrichment, outreach sequencing

3. Finance reconciliation (44% CAGR) Expense categorization, invoice matching, anomaly detection

Geographic Split:

• North America: 45%
• Europe: 28%
• Asia-Pacific: 22%
• Rest of World: 5%

What Startups Should Target:

High-growth, underserved niches:

• Healthcare clinical documentation (62% CAGR, heavily regulated barrier)
• Legal contract analysis (58% CAGR, accuracy-critical)
• Manufacturing QA automation (54% CAGR, underdigitized)

Sources:

• Multimodal: Top Agentic AI Vendors