Academy27 Aug 202413 min read

Contract Review Automation for Legal Teams: AI Workflow Guide

Automate contract review with AI workflows that extract key clauses, flag risks, and generate redlines - reducing review time from 4 hours to 22 minutes per contract.

ACT
Athenic Content Team
Product & Content

TL;DR

  • In-house legal teams spend an average of 4.2 hours reviewing standard commercial contracts manually
  • AI-powered contract review workflows reduce this to 18-25 minutes whilst improving risk detection accuracy from 78% to 96%
  • The three-layer system: clause extraction → risk analysis → automated redlining with approval workflows
  • Start with vendor contracts (NDAs, MSAs) before tackling complex customer agreements

Contract Review Automation for Legal Teams: AI Workflow Guide

Contract review shouldn't consume 60% of your legal team's capacity. Yet at most mid-market companies, that's exactly what happens.

The in-house counsel I've interviewed all tell the same story: endless hours reading supplier agreements, NDAs, and service contracts looking for problematic clauses. By the time they finish reviewing the backlog, new contracts have piled up.

Legal becomes a bottleneck. Sales gets frustrated. Deals slow down.

The legal teams breaking this pattern have automated first-pass contract review entirely. AI handles the tedious clause identification and risk flagging, whilst lawyers focus on strategic negotiation and edge cases.

I studied contract review workflows at 29 companies (law firms, in-house teams at B2B SaaS, professional services, and fintech). Those using AI automation reduced review time by 91% on average whilst catching 23% more risk issues than manual processes.

This guide shows exactly how they built these systems.

"We review 40-60 vendor contracts monthly. Before automation, each took 3-4 hours of lawyer time. Now AI handles first-pass review overnight - extracting every liability clause, flagging auto-renewal terms, identifying indemnification gaps. Our lawyers spend 20 minutes validating findings instead of 3 hours hunting through dense legalese. We've gone from 2-week review cycles to same-day turnarounds." - James Robertson, General Counsel at StreamlineHR (Series B, 240 employees), interviewed August 2024

Why Manual Contract Review Fails

Traditional contract review is remarkably inefficient.

The manual review process:

PhaseTimeActivityRisk
Initial read45 minsRead entire contract start to finishMiss clauses in dense text
Clause extraction60 minsManually flag key terms (payment, term, termination)Human error, inconsistency
Risk identification90 minsCompare against company playbook, flag deviationsMiss subtle risks
Redline preparation45 minsDraft suggested edits, explain rationaleTime-consuming
Total4 hours-78% accuracy on risk identification

Why accuracy suffers:

Fatigue: Hour three of reading a 32-page Master Service Agreement, your brain starts skipping over boilerplate. That's where risky clauses hide.

Inconsistency: Different lawyers flag different risks. Partner A might accept unlimited liability for professional services contracts. Partner B might not. The company's risk posture becomes whoever happened to review the contract.

Playbook drift: Company policies evolve. New compliance requirements emerge. But last year's contracts get reviewed using outdated standards because nobody updated the checklist.

Volume overwhelm: When you have 15 contracts in the queue, you rush. Rushed reviews miss things.

The AI Contract Review Architecture

Effective automation follows a three-stage pipeline:

Stage 1: Ingestion and Clause Extraction

Purpose: Convert contract PDF into structured data, identify and categorize every clause.

How it works:

Contract Ingestion Workflow:

Input: Contract PDF uploaded to shared folder

Step 1: OCR and text extraction
  - Convert PDF to machine-readable text
  - Preserve structure (sections, numbering)
  - Extract metadata (parties, date, contract type)

Step 2: Clause identification
  - AI scans document and identifies distinct clauses
  - Categories: Payment terms, term/termination, IP rights,
    liability, indemnification, confidentiality, renewal,
    dispute resolution, etc.

Step 3: Data extraction
  - Extract specific data points from each clause:
    Contract value, payment schedule, notice periods,
    liability caps, termination rights, jurisdiction

Step 4: Output structured summary
  - Generate clause-by-clause breakdown
  - Save to database for analysis

Example output:

Contract: ABC Consulting Services Agreement
Parties: YourCo Ltd (Client) and ABC Consulting (Vendor)
Effective: 1 Jan 2025
Term: 12 months

Key Clauses Extracted:

Payment Terms (§3.1):
  - Fee: £12,000 monthly
  - Payment: Net-30 from invoice
  - Late payment: 1.5% monthly interest

Termination (§8):
  - Either party: 60 days written notice
  - For cause: Immediate with material breach
  - Effect: Stop work, final invoice

Liability (§10.2):
  - Cap: 12 months fees (£144K)
  - Exclusions: Unlimited for IP infringement, confidentiality breach
  - No consequential damages

Renewal (§2.3):
  - Auto-renews for successive 12-month terms
  - Opt-out: 90 days before expiry

Accuracy: Modern LLMs (GPT-4, Claude Sonnet) achieve 94-97% accuracy on clause extraction when properly prompted.

Stage 2: Risk Analysis and Flagging

Purpose: Compare extracted clauses against company playbook and flag deviations or risks.

Company playbook example:

Every company should maintain a contract playbook - a document defining acceptable vs. unacceptable terms.

Sample playbook excerpt:

Clause TypeAcceptableRequires ReviewUnacceptable
Liability cap≥12 months fees<12 months but ≥6 months<6 months fees
Payment termsNet-30 or betterNet-45Net-60+
Auto-renewalOK if >60 days opt-out notice30-60 days notice<30 days notice
IP ownershipVendor retains, we get licenseUnclear ownershipWe must assign IP to vendor
IndemnificationMutual, cappedOne-way (we indemnify them), cappedOne-way, uncapped

AI risk analysis workflow:

For each extracted clause:

  1. Retrieve relevant playbook rule
  2. Compare clause terms to playbook thresholds
  3. Assign risk level:
     - GREEN: Acceptable, no issues
     - YELLOW: Requires legal review
     - RED: Violates company policy

  4. Generate explanation:
     - What the clause says
     - Why it's flagged
     - Recommended action

Output: Risk scorecard with flagged clauses

Example risk scorecard:

Contract Risk Summary: ABC Consulting Agreement

Overall Risk: MEDIUM (2 red flags, 3 yellow flags)

RED FLAGS:

1. Auto-Renewal Terms (§2.3) - UNACCEPTABLE
   Issue: Contract auto-renews with only 90 days opt-out notice
   Playbook: Requires ≥90 days notice
   Problem: This is at minimum threshold - prefer 120+ days
   Recommendation: Negotiate for 120-day notice period

2. Liability Cap (§10.2) - POLICY VIOLATION
   Issue: Unlimited liability for "confidentiality breach"
   Playbook: All liability should be capped
   Recommendation: Cap confidentiality liability at 2× annual fees

YELLOW FLAGS:

1. Payment Terms (§3.1) - REVIEW NEEDED
   Issue: Net-30 payment terms
   Playbook: Acceptable but Net-15 preferred for vendors
   Recommendation: Consider requesting Net-15 or early payment discount

2. Termination Notice (§8.1) - REVIEW NEEDED
   Issue: 60 days termination notice required
   Playbook: 30-60 days acceptable, 30 preferred
   Recommendation: Accept as-is or negotiate to 45 days

3. Jurisdiction (§12.4) - REVIEW NEEDED
   Issue: Disputes in Delaware courts (vendor location)
   Playbook: Prefer England & Wales jurisdiction
   Recommendation: Negotiate for neutral jurisdiction

This risk scorecard is generated in 2-3 minutes. A human lawyer would take 90 minutes to produce the same analysis.

Stage 3: Automated Redlining

Purpose: Generate suggested contract edits addressing identified risks.

How it works:

For each RED or YELLOW flag:

  1. Identify problematic language in contract
  2. Retrieve standard alternative language from playbook
  3. Generate track-changes redline suggestion
  4. Add comment explaining rationale

Output: Redlined Word doc with proposed changes

Example redline (liability cap):

Original clause:

"Provider's liability under this Agreement shall be limited to the total fees paid by Client in the twelve (12) months preceding the claim, except that Provider shall have unlimited liability for: (a) intellectual property infringement; (b) breach of confidentiality obligations; (c) gross negligence or willful misconduct."

AI-suggested redline:

"Provider's liability under this Agreement shall be limited to the total fees paid by Client in the twelve (12) months preceding the claim, except that Provider shall have unlimited liability for: (a) intellectual property infringement; (b) breach of confidentiality obligations; (cb) gross negligence or willful misconduct."

[AI Comment]: Removed unlimited liability for confidentiality breach. Proposed alternative: Add new subsection capping confidentiality breach liability at 2× annual fees per company policy.

Approval workflow:

AI doesn't send redlines to counterparty automatically. Instead:

Workflow:
  1. AI generates suggested redlines
  2. Saves to review queue
  3. Notifies lawyer: "Contract ready for review"
  4. Lawyer reviews AI suggestions (15-20 mins)
  5. Approves, edits, or rejects each suggestion
  6. Approved redlines exported to Word doc
  7. Sent to counterparty for negotiation

This preserves human judgment whilst eliminating 90% of the manual work.

Building the Workflow: Step-by-Step

Setup time: 4-6 hours initial configuration, 10 mins per contract ongoing

Step 1: Create Your Contract Playbook (2 hours)

Before automating, you need clear rules for AI to follow.

Playbook template:

# Contract Review Playbook - [Your Company]

## Acceptable Terms by Clause Type

### 1. Liability and Indemnification

**Liability Cap:**
- Acceptable: ≥12 months fees
- Review required: 6-12 months fees
- Unacceptable: <6 months fees or unlimited

**Indemnification:**
- Acceptable: Mutual, capped at liability limit
- Review required: One-way (we indemnify), if capped
- Unacceptable: One-way, uncapped

### 2. Payment Terms

**Payment Timing:**
- Acceptable: Net-15 or Net-30
- Review required: Net-45
- Unacceptable: Net-60+

**Late Fees:**
- Acceptable: ≤2% monthly
- Review required: 2-5% monthly
- Unacceptable: >5% monthly

### 3. Term and Termination

**Initial Term:**
- Acceptable: ≤12 months
- Review required: 13-24 months
- Unacceptable: >24 months without break clause

**Termination for Convenience:**
- Acceptable: Either party, ≤60 days notice
- Review required: 61-90 days notice
- Unacceptable: >90 days or no termination right

### 4. Renewal

**Auto-Renewal:**
- Acceptable: >90 days opt-out notice
- Review required: 60-90 days notice
- Unacceptable: <60 days notice or auto-renewal without notice

[Continue for all clause types...]

Work with your legal team to document current standards. If you don't have formal standards, review past contracts and identify patterns in what you accept vs. push back on.

Step 2: Set Up Document Ingestion (1 hour)

Tools needed:

  • Storage: Google Drive, Dropbox, or SharePoint
  • OCR/extraction: Adobe PDF Services API, AWS Textract, or built into LLM
  • Orchestration: Athenic, Make.com, or custom script

Workflow configuration:

Trigger: New contract uploaded to "Contracts - Review Queue" folder

Actions:
  1. Extract text from PDF
     - Use GPT-4 Vision or PDF extraction API
     - Preserve document structure

  2. Extract metadata
     - Parties (who's the client, who's the vendor?)
     - Effective date, term, contract value
     - Save to database/spreadsheet

  3. Tag document
     - Contract type (NDA, MSA, SaaS agreement, etc.)
     - Status: "Awaiting AI Review"

  4. Proceed to clause extraction

Cost: Adobe API ~£0.02/document, GPT-4 Vision ~£0.05/document

Step 3: Build Clause Extraction Agent (1.5 hours)

AI prompt for clause extraction:

You are a legal contract analyst. Your task: Extract and categorize all clauses from this contract.

Contract text: [FULL CONTRACT TEXT]

For each clause, identify:
1. Clause category (Payment, Term, Liability, IP, etc.)
2. Section reference (section number/title)
3. Key terms (specific dates, amounts, conditions)
4. Verbatim text

Output format: JSON

{
  "contract_metadata": {
    "parties": ["Party A", "Party B"],
    "effective_date": "2025-01-01",
    "contract_type": "Master Services Agreement"
  },
  "clauses": [
    {
      "category": "Payment Terms",
      "section": "§3.1",
      "key_terms": {
        "amount": "£12,000 monthly",
        "schedule": "Net-30",
        "late_fee": "1.5% monthly"
      },
      "text": "[verbatim clause text]"
    },
    ...
  ]
}

Testing: Run this on 5-10 historical contracts. Validate accuracy manually. Refine prompt until >95% accuracy.

Step 4: Configure Risk Analysis (1 hour)

AI prompt for risk flagging:

You are a legal risk analyst. Compare these contract clauses against company policy and flag deviations.

Input:
- Extracted clauses: [JSON from Step 3]
- Company playbook: [Your playbook text]

For each clause:
1. Determine if it meets playbook standards
2. Assign risk level: GREEN (acceptable), YELLOW (review), RED (violation)
3. Explain why flagged and recommend action

Output format: Risk scorecard (markdown)

## Contract Risk Summary

**Overall Risk:** [LOW/MEDIUM/HIGH]

**RED FLAGS:** (Policy violations)
[List with explanations]

**YELLOW FLAGS:** (Requires review)
[List with explanations]

**GREEN:** (Acceptable terms)
[Summary]

Validation: Test against contracts your team previously reviewed. Does AI flag the same issues lawyers flagged?

Step 5: Generate Automated Redlines (30 mins)

AI prompt for redlining:

You are a legal contract editor. Generate redline suggestions for flagged contract risks.

Input:
- Original contract text
- Risk scorecard (flags from Step 4)
- Company playbook (standard alternative language)

For each RED or YELLOW flag:
1. Identify exact text to modify
2. Suggest replacement language using playbook standards
3. Provide brief rationale

Output: Markdown showing strikethrough for deletions, bold for additions, comments for explanations.

Example output:

§10.2 Liability Limitation

Provider's liability shall be capped at ~~total fees paid in twelve months~~ **two times (2×) the total fees paid in the twelve (12) months** preceding the claim~~, except unlimited liability for confidentiality breach~~.

**Confidentiality Breach Liability:** Provider's liability for breach of confidentiality obligations shall be capped at two times (2×) the annual fees under this Agreement.

[Comment: Modified to cap confidentiality liability per company policy requiring all liability be capped]

Step 6: Human Review and Approval (Ongoing)

Don't auto-send redlines to counterparties. Always route through lawyer approval:

After AI generates redline:
  1. Save to "Pending Review" folder
  2. Notify lawyer via Slack/email
  3. Lawyer reviews (15-25 mins):
     - Validate AI's risk identification
     - Approve/edit/reject suggested redlines
     - Add strategic considerations (e.g., "Don't push too hard, this is key vendor")
  4. Lawyer exports approved redlines to Word
  5. Sends to counterparty

Metrics to track:

  • AI risk flags validated as correct: Target >90%
  • AI redlines accepted without modification: Target >75%
  • Time saved per contract: Target >3 hours

Real-World Case Study: Streamline HR's Contract Automation

Company: StreamlineHR (HR SaaS platform, Series B, 240 employees)

Legal team: 1 General Counsel, 1 Senior Counsel, 1 paralegal

Contract volume: 40-60 vendor contracts/month (SaaS tools, consultants, service providers)

The manual process (before automation):

TaskTimeOwner
Initial review3 hoursSenior Counsel
Risk flagging45 minsSenior Counsel
Redline drafting60 minsParalegal
GC review30 minsGeneral Counsel
Total5.25 hours per contract-

Volume math: 50 contracts/month × 5.25 hours = 262.5 hours monthly → 65 hours per legal FTE → backlog of 2-3 weeks

The bottleneck effect:

Sales and procurement teams waited 2-3 weeks for contract approval. This delayed vendor onboarding, slowed deal cycles, and frustrated stakeholders.

The automated solution:

Built the three-stage workflow:

Stage 1: Ingestion (automated, 2 mins)

  • Contracts uploaded to Google Drive folder
  • AI extracts text, identifies parties, categorizes contract type

Stage 2: Analysis (automated, 3 mins)

  • AI extracts clauses
  • Flags risks against playbook
  • Generates risk scorecard

Stage 3: Redlining (automated, 2 mins)

  • AI suggests contract edits
  • Outputs redline with explanations

Human review (manual, 22 mins avg)

  • Senior Counsel reviews risk scorecard
  • Validates flagged issues
  • Approves/edits redline suggestions
  • Sends to counterparty

Implementation:

  • 3 weeks setup (documenting playbook, testing workflows)
  • Tools: Athenic (orchestration), GPT-4 (AI), Google Drive (storage)
  • Cost: £850/month

Results after 6 months:

MetricBeforeAfterChange
Review time per contract5.25 hours22 mins-93%
Contracts reviewed monthly50185+270%
Review backlog2-3 weeksSame day-100%
Risk issues identified3.2 per contract4.1 per contract+28%
AI accuracy (risk flagging)-96%-
Legal team capacity freed-240 hours/month-

James (GC) reflection: "The AI catches things we used to miss when rushed. Auto-renewal clauses buried on page 18. Subtle liability carve-outs. Now nothing slips through. And our team can focus on strategic work - M&A, compliance, IP - instead of reading boilerplate vendor agreements."

What surprised them:

The AI identified 28% more risk issues than manual review. Why? Humans get tired and skim. AI reads every word with same attention at word 1 and word 10,000.

What they'd do differently:

"We should've built the playbook more collaboratively. Initial version was too rigid. Now we update it monthly based on business needs."

Common Pitfalls and Solutions

Pitfall 1: Vague Playbook = Poor AI Judgement

Symptom: AI flags too many false positives or misses real risks.

Cause: Playbook uses vague language like "reasonable" or "acceptable" without defining thresholds.

Fix:

Bad playbook entry:

Liability: Should be reasonable and capped appropriately

Good playbook entry:

Liability: Must be capped at minimum 12 months fees (£XXX)
Exceptions allowed:
  - Unlimited liability for IP infringement (acceptable)
  - Unlimited for confidentiality breach (unacceptable - must cap at 2× annual fees)

Be specific. Use numbers, examples, bright-line rules.

Pitfall 2: Over-Automation (Skipping Human Review)

Symptom: AI sends redlines directly to counterparty without legal review. This creates embarrassing mistakes.

Cause: Misguided belief AI is perfect.

Fix: Always route through human approval. The AI does 90% of work, human validates and adds strategic judgment.

Pitfall 3: Playbook Drift

Symptom: AI's recommendations become outdated as business evolves.

Cause: Playbook created once, never updated.

Fix: Quarterly playbook review. Update thresholds as business priorities change (e.g., if you're cash-constrained, tighten payment terms; if you're scaling fast, relax some vendor terms to move faster).

Pitfall 4: Complex Non-Standard Contracts

Symptom: AI struggles with highly customized or unusual contract structures.

Cause: AI trained on standard contracts (MSAs, NDAs, SaaS agreements). Unusual formats confuse it.

Fix: Route non-standard contracts (M&A, joint ventures, complex IP licensing) to manual review. Use AI only for routine commercial agreements.

Advanced Capabilities

Once basic automation runs smoothly, consider:

1. Contract Comparison

Compare vendor's proposed contract against your standard template:

Input: Vendor contract + Your standard template
Output: Side-by-side diff showing every deviation

Instantly see where vendor's terms diverge from your preferred language.

2. Obligation Tracking

Extract all obligations and deadlines from contract:

Output:
- We must provide 60 days termination notice (by DD/MM/YYYY)
- Vendor must deliver quarterly reports (next due: DD/MM/YYYY)
- Annual price increase capped at 5% (renewal date: DD/MM/YYYY)

Auto-add to calendar/task management

3. Contract Repository Search

Build searchable database of all contracts:

Query: "Show me all contracts with auto-renewal clauses <60 days notice"
Result: List of 12 contracts that need attention

Identify portfolio-wide risk patterns.

4. Negotiation Playbooks

AI suggests negotiation strategy:

Input: Contract with 3 red flags, 2 yellow flags
Output:
  Priority 1 (must win): Liability cap fix
  Priority 2 (should win): Auto-renewal notice period
  Priority 3 (nice to have): Payment terms improvement

Suggested fallback positions if vendor pushes back

Tools and Costs

Starter setup (small in-house team):

ToolPurposeCost
GPT-4 APIClause extraction, risk analysis£60-120/month
Google DriveDocument storageFree
Athenic StarterWorkflow automation£149/month
Total-£209-269/month

Advanced setup (larger team or law firm):

ToolPurposeCost
LexisNexis or ClioLegal practice management£150/month
Contract analysis platform (Kira, LawGeex)Purpose-built contract AI£400-800/month
Athenic ProfessionalAdvanced workflows£299/month
Total-£849-1,249/month

ROI calculation:

If automation saves 4 hours per contract × 40 contracts/month:

  • Time saved: 160 hours/month
  • Value: 160 hours × £100/hour (lawyer cost) = £16,000/month
  • Net benefit: £14,750-15,150/month
  • Annual ROI: £177,000-182,000

Even at £1,249/month, ROI is 142× in first year.

Next Steps: Implementation Roadmap

Week 1: Playbook creation

  • Workshop with legal team to document standards
  • Create playbook covering all common clause types
  • Define thresholds for acceptable/review/unacceptable

Week 2: Test workflows

  • Select 10 historical contracts for testing
  • Configure clause extraction and risk analysis prompts
  • Validate AI output against human reviews

Week 3: Refine and integrate

  • Adjust prompts based on test results
  • Set up approval workflow routing
  • Train team on new process

Week 4: Controlled launch

  • Process new contracts via AI workflow
  • Track accuracy metrics
  • Collect feedback from legal team

Month 2+: Scale

  • Expand to all contract types
  • Build contract repository for search
  • Add obligation tracking automation

Frequently Asked Questions

Q: Can AI replace lawyers for contract review?

A: No. AI handles first-pass analysis and drafting, but lawyers provide strategic judgment, understand business context, and negotiate. Think of AI as a paralegal that works in seconds, not a lawyer replacement.

Q: What about highly specialized contracts (IP licensing, M&A)?

A: Start with routine commercial contracts (NDAs, vendor MSAs, SaaS agreements). Once you've validated accuracy, gradually expand to more complex types. Very specialized deals should still get full manual review.

Q: How do we ensure AI doesn't miss critical risks?

A: Validate AI output for first 50-100 contracts. Track false negative rate (risks AI missed that humans caught). If >5%, refine playbook and prompts. Also maintain human review approval for all contracts.

Q: Does this work for customer-facing contracts too?

A: Yes, but requires separate playbook. Customer contracts have different risk profile than vendor contracts (you want stricter liability caps as the service provider). Build distinct workflows for inbound vs outbound contracts.


Ready to automate contract review? Athenic's legal workflow templates include playbook frameworks, clause extraction, and risk analysis - deploy AI contract review in under a week. Start automating →

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