TL;DR
- Track 5–10 core events: signup, activation milestone, key features, upgrade, churn.
- Build funnels to identify drop-off points (e.g., 40% drop from signup to activation).
- Cohort retention curves reveal long-term product stickiness.
Product Analytics Setup: Mixpanel vs Amplitude Implementation Guide
Gut-feel product decisions don't scale -data reveals where users struggle, which features drive retention, and how to optimise onboarding. This product analytics setup guide implements event tracking and analysis with Mixpanel or Amplitude.
Key takeaways
- Define activation event (moment user gets value); track time-to-activation.
- Funnels identify friction; 10% funnel improvement = 10% revenue growth.
- Cohort retention curves show if product has long-term stickiness.
For related metrics: /blog/customer-retention-metrics-b2b-saas.