Convert more visitors. Bring more back.
A managed service that puts AI-powered conversion tools on your site and personalised retention marketing in your customers' hands - operated by a dedicated specialist on your behalf.
Free first month · No long onboarding · Cancel with 90 days notice
Your Brand
online
Hey! Your CloudRunner Pros should have arrived by now. How are they feeling?
Love them! Super comfy for my morning runs
Amazing! Pro tip: they work best with moisture-wicking socks. I can recommend some if you're interested!
+23% repeat purchase
from WhatsApp follow-up
Driving conversions and retention for ambitious brands
Where ecommerce growth quietly leaks
Site merchandising, conversion optimisation, catalogue management, promotional calendars, post-purchase retention. The list grows faster than the team. Three things tend to slip first.
Conversion optimisation gets deprioritised
Operational tasks fill the day. The harder work of improving how visitors convert keeps getting pushed.
Launches stretch you thinnest
Visitor guidance on your site drops precisely when traffic spikes and every conversion matters more.
Repeat revenue is left on the table
Retention is where the margin lives. Building personalised lifecycle programmes never quite makes the top of the list.
What you can expect
24/7
On-site assist
Every visitor, every timezone, no overtime
90%+
WhatsApp open rate
Versus 20-35% for email retention
5-7×
Cheaper to retain
Than acquiring a new customer
Days
Time to live
No long onboarding. No briefing a team.
Conversion on site. Retention after checkout. Done for you.
Two channels working together. The web chat helps the visitors you've already paid for. WhatsApp brings them back, naturally.
Web chat: turn browsers into buyers
- Greets visitors based on browsing behaviour and guides them to the right product
- Deep catalogue knowledge - sizing, compatibility, materials, availability
- Cart hesitation? Offers help with questions and concerns at the right moment
- Contextual upsells based on what the customer is already considering
“"You're looking at the CloudRunner Pro - most customers pair it with our moisture-wicking sock bundle." That kind of assist, every visit, 24/7.”
WhatsApp: repeat revenue on autopilot
- Repurchase sequences timed to consumption cycles - supplements, skincare, pet food
- Browse abandonment recovery 24 hours later, personalised to what they viewed
- Cross-sell sequences triggered by purchase history
- Reactivation campaigns for customers who've drifted
“For consumable products, Athenic messages when they're likely running low - before they've had to think about reordering. One-tap reorder, exact variant pre-selected.”
See it in action
The WhatsApp moments that bring customers back - timed, personalised, triggered by individual behaviour.
Your Brand
online
Hey! Your CloudRunner Pros should have arrived by now. How are they feeling?
Love them! Super comfy for my morning runs
Amazing! Pro tip: they work best with moisture-wicking socks. I can recommend some if you're interested!
How it stacks up
The most common feedback from brands using Athenic is more consistent execution - because the AI handles the repetitive, time-sensitive tasks that get deprioritised when humans are stretched.
| Traditional hire | Athenic managed service | |
|---|---|---|
| Time to impact | 8-12 weeks to find and ramp | Live within days |
| Annual cost | Full FTE all-in salary + benefits | A fraction of an FTE - outcome-based |
| Conversion optimisation | When time allows | Continuous, 24/7 |
| Post-purchase retention | Often deprioritised | Core function, always running |
| Scales during launches | No - same headcount | Yes - handles spikes automatically |
| Risk | A year before you know | Free trial month, then commit |
Time to impact
Traditional hire
8-12 weeks to find and ramp
Athenic
Live within days
Annual cost
Traditional hire
Full FTE all-in salary + benefits
Athenic
A fraction of an FTE - outcome-based
Conversion optimisation
Traditional hire
When time allows
Athenic
Continuous, 24/7
Post-purchase retention
Traditional hire
Often deprioritised
Athenic
Core function, always running
Scales during launches
Traditional hire
No - same headcount
Athenic
Yes - handles spikes automatically
Risk
Traditional hire
A year before you know
Athenic
Free trial month, then commit
Numbers based on US market FTE cost benchmarks. UK pricing available on request.
How a typical engagement starts
We learn your catalogue
Your operator maps your products, promotional calendar, and conversion goals into the platform. We ask the right questions; you don't write a brief.
We launch the programmes
Web chat goes live with your voice and product knowledge. WhatsApp sequences are built around your repurchase cycles.
We optimise weekly
Conversion data reviewed, triggers refined, monthly summary of what's moving the needle.
In practice
Product discovery
First-time visitor lands from a social ad, isn't sure if the product is right, bounces.
Two qualifying questions, the right SKU recommended, one-click into cart.
Launch days
Traffic spikes 4x. Customer questions go unanswered. Conversions suffer.
Every question answered in real time. WhatsApp opt-ins captured for the browsers who weren't ready.
Digital shelf
Comparison questions your product pages can't answer. Customer leaves to research.
Comparison answered in chat. Customer guided to the right variant for their use case.
Subscription and consumables
Customer's supply runs out. They forget to reorder. The repurchase window closes.
WhatsApp triggered when they're likely running low. Reorder in one tap.
Multi-channel DTC + retail
Customers can't tell the difference between buying direct and via retail. Margin leaks.
Web chat explains the difference. High-margin buyers directed to your direct channel.
Common questions
More conversions. More repeat purchases. Starting this month.
We'll run your first month free. You'll see real conversion data and real WhatsApp engagement before you commit.
Book your free demo